Privacy Policy
Last Updated: June 2nd 2026
At Inner Growth Therapy Center, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit our website.
Information We Collect
When you visit our website, we may collect:
Information you voluntarily provide through contact forms, consultation requests, or email inquiries, including your name, phone number, and email address.
Technical information such as your IP address, browser type, device information, and pages visited.
Information collected through cookies and analytics tools to improve website performance and user experience.
You are not required to provide personal information simply to browse our website.
How We Use Information
Information collected through our website may be used to:
Respond to inquiries and consultation requests.
Respond to Join the team applications
Schedule appointments or provide requested services.
Improve website functionality and user experience.
Maintain website security and prevent fraud.
Comply with legal and professional obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Confidentiality and Mental Health Services
Protecting your privacy is a core part of our practice. Any personal health information collected during the course of treatment is handled in accordance with applicable federal and state privacy laws, including HIPAA when applicable.
Please note that information submitted through website forms or standard email may not be fully secure. We encourage clients not to include sensitive clinical information in initial website inquiries.
Cookies and Analytics
Our website may use cookies and analytics services to understand how visitors interact with the site. These tools help us improve website performance and content.
You may disable cookies through your browser settings if you prefer.
Third-Party Services
We may use third-party providers for services such as appointment scheduling, telehealth, payment processing, website hosting, or secure client communication. These providers are contractually required to protect your information and only use it for the services they provide.
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Children's Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.
Your Rights
Depending on applicable federal and state laws, you may have the right to:
Request access to personal information we maintain about you.
Request corrections to inaccurate or incomplete information.
Request deletion of certain personal information, subject to legal, ethical, and record-retention requirements.
Withdraw consent for certain uses of your information where applicable.
Request information about how your personal information is collected, used, and shared.
To exercise any of these rights, please contact us using the information provided below. We will respond to requests in accordance with applicable laws and professional obligations.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Text Messaging and Email Communications
If you choose to communicate with us by text message or email, please be aware that these methods may not be completely secure. By providing your contact information, you consent to being contacted regarding scheduling, appointment reminders, administrative matters, and other practice-related communications. We encourage clients not to send sensitive clinical information through unsecured email or text messaging.
Telehealth Services
We utilize platforms designed to protect client privacy and confidentiality. While reasonable safeguards are in place, no electronic communication system can guarantee complete security. Additional information regarding telehealth privacy and informed consent will be provided before services begin.
HIPAA Notice of Privacy Practices
For clients receiving treatment services, a separate Notice of Privacy Practices will be provided during the intake process. This notice explains how protected health information may be used and disclosed, as well as your rights regarding that information.
Emergency Communications
This website, email, contact forms, and text messaging are not intended for emergency communications.
If you are experiencing a medical or mental health emergency, call 911 immediately or go to your nearest emergency room.
If you are experiencing a mental health crisis or suicidal thoughts, call or text 988 to reach the Suicide & Crisis Lifeline.
Do not use website forms, email, or text messages to communicate urgent or time-sensitive concerns.
*Use of this website, including submitting a contact form, does not establish a therapist-client relationship. A therapeutic relationship is established only after appropriate intake procedures have been completed and both parties have agreed to begin services.*
Contact Information
If you have questions regarding this Privacy Policy, please contact:
Inner Growth Therapy Center
5411 W Cedar Lane, Ste. 104A, Bethesda, MD, 20814 & 9 Schilling Road LL1 Hunt Valley, Maryland 21031
PH: 301-284-0508 EM: zoe@innergrowththerapycenter.com